How to contact First Reel Academy
Fill in the form above. If it is a course question, pick the day you are on, because most problems belong to one specific day. If it is about billing or a refund, use the email you signed up with, so we can find the account without asking you for anything else. There is no phone line and no chat widget, on purpose: one inbox, read by a person, answered in order.
Before you write
Three things solve themselves. Refunds inside 30 days are automatic once you ask, and the refund policy explains the timing. Cancelling a subscription takes one click on your account page, and access continues until the end of the period you paid for. Lesson videos that will not play are usually a browser extension, so try a private window first. If none of those is your problem, then write and we will sort it out.
What we do not answer
We do not review your reels by email. That sounds harsh, but it is the course working as intended: the point of the seven days is to post before you ask anyone whether it is good enough. However, if a lesson is unclear or a download is missing, that is on us and we want to know.
Questions before you buy
If you are not sure the course fits you, the is this for me section on the course page answers most of it, and the about page explains why the course starts at pressing record. If you still have a question after those, then contact First Reel Academy through the form and ask it plainly. A no is a perfectly good answer, and we will give it when it is the honest one.