First Reel Academy

Refund Policy

This refund policy is the 30-day money-back guarantee for the first reel course, and how to use it. It fits on one screen because there is only one condition.

The refund policy in one sentence

If you subscribe and post no reel in your first 30 days, you get your first payment back in full. That is the only condition. You do not have to explain, and you do not have to have watched every lesson. We would rather refund you than keep money for a course you did not use.

How to request a refund

Send one message through the contact page, from the address you signed up with, and say the word refund. No call, no questions. We cancel the subscription at the same time, so you will not see another charge.

Timing

We issue refunds within three business days to the card you paid with. Most banks show the money within five to ten days, although some take longer. The guarantee covers the first payment only. You can cancel renewals at any time, but we do not refund them, because by then you have had the course for a month or more.

Yearly subscriptions

The same 30-day guarantee applies to a yearly payment. After 30 days, a yearly subscription runs to the end of the year you paid for, and it does not renew if you cancel before the renewal date.

What this refund policy does not cover

It does not cover a second subscription by the same person, and it does not cover accounts closed for sharing logins or reselling the course. It also does not apply if you posted a reel and then deleted it, because the guarantee is about doing the work, not about keeping the result.

Questions about the refund policy

If anything here is unclear, write to the contact page before you subscribe. A no is a perfectly good answer, and we would rather give it early.

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